I am overseas and my hot water service has burst. Can you please quote to replace? John - Kingswood

Hi John,

Thankyou for your enquiry.

We can most certainly attend your home and replace your hot water service whilst you are away. Our plumbers have full police clearance and are of the highest standard.

To be able to quote accurately we need to ask you for some more details about your hot water service such as type and location.

Please contact my office and I will be happy to assist.

- Ken

Do you take on apprenticeships? If so do you have to apply through TAPS or apply direct to you? Bradley - Wynn Vale

Hi Bradley,

Exciting news that you are considering a career in plumbing.

We most certainly take on apprentices in great numbers every year. It is exciting to see a person grow over the years in to a successful tradesman.

There are a number of ways to secure your apprenticeship:

Option 1 is to seek an apprenticeship direct through a host employer e.g. Ken Hall Plumbers. Send me your resume and I will be happy to take a look at it.

Option 2 is to seek an apprenticeship through a group training organisation such as TAPS, PEER or the PIA. These organisations will then find you a host employer. This is becoming the more popular method for host employers such as us.

I recommend you contact any of the above to try and arrange your apprenticeship. Best of luck in what will prove to be a very exciting and fulfilling career.

- Ken

I saw a variety of taps, mixers and shower heads online from USA. Will they fit the pipes in Adelaide? Andrew - Lockleys

Hi Andrew,

Unfortunately we cannot install these products. As licensed plumbers in Australia we are required to install products with the official Australian WaterMark and WELS rating.

More information explaining the regulations can be found here:

http://www.waterrating.gov.au/watermark.html

If you need help to find the best available products for the Austrlaian market please feel free to give me a call.

- Ken

I would like to install a bidet seat. Do you have experience in this? Is there anything we should look out for? - Dee, Maylands

Hi Dee,

Yes we most certainly can help you out here.

You will need to make sure that the bidet seat you choose does have an Australian watermark, meaning its approved to be installed in Australia. We have seen imported seats in the past which don't have the watermark stamp.

Make sure the seat you choose has an inbuilt backflow device this will make the seat relatively easy to install providing that your existing toilet suite has an exposed cistern tap.

Some of the more upmarket seats also require the installation of a power point.

Before you purchase a seat run it by us and we can check if it is suitable or not

- Ken